Everything you need to know about playing on 116bet — from opening your account and depositing via bKash or Nagad, to understanding bonuses, cricket betting markets, and how to stay in control of your gaming.
This page brings together the most common questions asked by 116bet players across Bangladesh. Whether you are new to the platform or a regular player, you will find clear, straightforward answers covering account registration, deposits and withdrawals via bKash, Nagad, and Rocket, cricket and casino gameplay, bonus terms, platform security, and responsible gaming tools. Use the section links below to jump straight to the topic you need.
Creating a 116bet account takes under two minutes. Visit 116bet.club, click the registration link, and fill in your mobile number, a secure password, and your date of birth. You must be 18 years or older to register. Once your basic details are submitted, your account is created instantly and you can make your first deposit via bKash, Nagad, or Rocket.
116bet requires a valid government-issued identity document to complete KYC verification. Accepted documents include your Bangladesh National ID card (NID), passport, or driving licence. Upload a clear photograph or scan of the front and back of your document through the account verification section. Most accounts are verified within 24 hours of submission.
If you cannot log in to your 116bet account, first check that you are entering the correct registered mobile number and password. If you have forgotten your password, use the password reset option on the login page to receive a reset link via SMS. If your account has been temporarily suspended or locked, contact 116bet support at [email protected] for assistance.
No. Each player is permitted to hold only one 116bet account. Operating multiple accounts is a violation of 116bet's Terms and Conditions and may result in all associated accounts being permanently closed and balances forfeited. If you believe a duplicate account was created in error, contact support immediately to resolve the issue.
To close your 116bet account permanently, send a written request to [email protected] from your registered email address or contact live support. Before closure, ensure you withdraw any remaining balance. Account closure requests are processed within 48 hours. If you are closing your account due to problem gambling concerns, we strongly encourage you to request a self-exclusion instead — speak to our support team for guidance.
To deposit on 116bet via bKash, log in to your account and navigate to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the payment through your bKash app or USSD menu. bKash deposits are credited to your 116bet account instantly in most cases, with no processing fee charged by 116bet.
The minimum deposit amount on 116bet is ৳200 BDT for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit cap for standard accounts, though high-value deposits may trigger an additional verification step in line with 116bet's responsible gaming and security protocols.
Nagad deposits on 116bet are processed instantly under normal conditions. Once you confirm the payment in your Nagad app, funds appear in your 116bet wallet within seconds. If a deposit has not been credited after 15 minutes, take a screenshot of your Nagad transaction confirmation and contact 116bet support with the transaction reference number so the issue can be investigated promptly.
The minimum withdrawal amount on 116bet is ৳500 BDT. Withdrawals can be made to your registered bKash, Nagad, Rocket, or Upay mobile wallet, or to a verified bank account at Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, or Sonali Bank. Your withdrawal destination must match the name on your verified 116bet account.
Withdrawals to bKash, Nagad, and Rocket mobile wallets are typically processed within 1 to 4 hours of approval. Bank transfers to Bangladeshi bank accounts generally take 1 to 3 business days depending on the receiving bank. 116bet does not charge a withdrawal fee, though your bank or mobile wallet provider may apply their standard transfer charges.
116bet does not charge any deposit or withdrawal fees on its end. However, your mobile wallet provider (bKash, Nagad, Rocket) or bank may apply their own standard transaction charges as per their published fee schedules. 116bet recommends checking your payment provider's current fee structure before initiating a transaction.
Yes. 116bet offers comprehensive betting markets on Bangladesh Premier League (BPL) matches, including match winner, top run scorer, total sixes, method of dismissal, and live in-play betting. BPL coverage is available from the tournament draw through to the final, with odds updated in real time and enhanced markets on marquee fixtures.
116bet covers a wide range of cricket betting markets across BPL, IPL, T20 World Cup, ICC events, and international Bangladesh Tigers matches. Available markets include match winner, series winner, top batsman, top bowler, over/under run totals, fall of first wicket, player of the match, and dozens of ball-by-ball live betting options during in-play coverage.
Yes. The 116bet platform is fully optimised for mobile play on both Android and iOS devices. You can access the complete range of cricket betting, live casino, slots, blackjack, and joker poker games directly through your mobile browser — no app download is required. The mobile interface automatically adapts to your screen size for a smooth, responsive gaming experience.
Return to Player (RTP) rates on 116bet slot games vary by individual title and game provider. Most slots from Pragmatic Play and NetEnt carry RTPs between 94% and 97%, with some titles exceeding 97%. The RTP for each game is published in the game's information panel — tap the "i" or " Info" icon before or during play to view the certified RTP for that specific slot.
116bet is built on a secure, SSL-encrypted platform that protects all player data and financial transactions. The casino games available on 116bet are sourced from internationally certified providers including Evolution Gaming, Pragmatic Play, and Spribe, all of which publish independently audited Return to Player (RTP) figures. 116bet does not manipulate game outcomes — all results are determined by certified Random Number Generators.
The 116bet welcome bonus is available to all newly registered players making their first qualifying deposit. The bonus matches a percentage of your initial deposit up to a specified maximum amount in BDT. To withdraw bonus funds, you must complete the required wagering requirement — typically expressed as a multiplier of the bonus amount — within the stated validity period. Full terms apply; check the current promotions page after logging in for the latest offer details.
A wagering requirement is the total amount you must bet before bonus funds can be converted to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets using the bonus. On 116bet, most casino games contribute 100% toward the wagering requirement, though some game types may contribute at a lower rate. Check the specific bonus terms for full contribution details.
Yes. In addition to the welcome bonus, 116bet runs regular reload bonuses for existing players, free spin offers tied to specific slot titles, and seasonal promotions around major cricket tournaments like the BPL, IPL, and T20 World Cup. During Eid and Pohela Boishakh, 116bet typically runs limited-time enhanced bonus offers for Bangladeshi players. Log in and visit the Promotions section to see all currently active offers.
116bet offers a loyalty programme for regular players, rewarding continued activity with points that can be exchanged for bonus credits, free spins, or other benefits. VIP players receive dedicated account management, priority withdrawal processing, and access to exclusive promotions not available to standard-tier members. Contact 116bet support for more information about the current VIP tier structure and how to qualify.
Whether a 116bet bonus applies to sports betting, casino games, or both depends on the specific promotion. Some bonuses are restricted to casino play (slots, live casino, table games), while others are designated as sports bonuses redeemable on cricket, football, or kabaddi markets. The terms for each offer clearly state which game categories are eligible — always read the full bonus terms before claiming to avoid any surprises when withdrawing.
116bet operates as an online gaming platform accessible to Bangladeshi players and uses industry-standard SSL encryption and fair-play certified game providers. We do not make specific claims about local licensing status, and we encourage all players to be aware of the laws applicable in their own jurisdiction before registering. 116bet is committed to operating transparently, securely, and responsibly for every player on the platform.
116bet uses 256-bit SSL encryption to secure all data transmitted between your device and our servers. Financial transactions are processed through trusted, encrypted payment gateways. Player data is stored on secured servers and is never sold or shared with unauthorised third parties. Full details of our data practices are outlined in the 116bet Privacy Policy, which you can read at 116bet.club/privacy-policy.
You can set a daily, weekly, or monthly deposit limit directly in your 116bet account settings under the Responsible Gaming section. Limits take effect immediately when reduced and are subject to a 24-hour cooling-off period when increased. Setting a deposit limit is a straightforward, effective way to keep your gambling spending within a budget you are comfortable with.
To request a self-exclusion from 116bet, email [email protected] with the subject line "Self-Exclusion Request" and include your registered username or mobile number. Self-exclusion periods range from six months to five years, or permanently. Once activated, your account is locked for the full duration and cannot be reopened early under any circumstances. 116bet processes all self-exclusion requests within two hours, around the clock.
If you believe gambling is negatively affecting your finances, relationships, or mental health, stop playing immediately and contact 116bet support at [email protected] to request a time-out or self-exclusion. Our responsible gaming team is available 24 hours a day and will assist you without judgement. You can also visit our dedicated Responsible Gaming page at 116bet.club/responsible-gaming for a full list of tools and guidance resources.
Six reasons thousands of players across Dhaka, Chittagong, Sylhet, and Khulna trust 116bet for their online gaming
116bet is designed from the ground up for mobile users in Bangladesh. Every game, betting market, deposit flow, and withdrawal process works seamlessly on Android and iOS without requiring an app install — just open your browser and play.
Deposits via bKash, Nagad, Rocket, and Upay land in your 116bet wallet within seconds. Withdrawals to mobile wallets are processed within 1 to 4 hours — the fastest payout speeds available to Bangladeshi players anywhere online.
From BPL and IPL to the T20 World Cup and every Bangladesh Tigers international, 116bet offers deeper cricket betting markets than any competing platform in the Bangladesh market — including live in-play betting with real-time odds.
Every piece of data you share with 116bet — personal details, payment information, betting history — is protected by 256-bit SSL encryption. Your information is never sold or shared with unauthorised third parties under any circumstances.
116bet's casino library is powered by Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and Spribe — the same certified providers used by the world's leading online casinos, delivering fair, high-RTP games to every Bangladeshi player.
116bet provides deposit limits, session time limits, loss limits, reality checks, time-outs, and self-exclusion — all available directly in your account settings or via our 24/7 support team. Player wellbeing is never an afterthought at 116bet.
Our support team is available around the clock, every day of the year. If you did not find the answer you were looking for in this FAQ, reach out to us directly at [email protected] and a trained advisor will respond promptly.