At 116bet, the privacy and security of your personal information is a fundamental responsibility. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have regarding your personal information on the 116bet Platform.
This Privacy Policy ("Policy") describes how 116bet ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("you", "your") who access or use the 116bet Platform available at https://116bet.club, including any related mobile interfaces, applications, or services (collectively, the "Platform").
116bet is committed to handling your personal data with transparency, integrity, and care. This Policy has been prepared in accordance with generally accepted data protection principles and is designed to help you understand exactly what happens to your personal information when you interact with the 116bet Platform. We encourage you to read this Policy in full before registering an account or making use of any Platform services.
By accessing the Platform, creating an account, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this Policy, you should not use the Platform.
116bet collects several categories of personal data in the ordinary course of providing its online gaming and betting services to Bangladeshi players. The specific data we may collect includes, but is not limited to, the following:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, ID documents | KYC verification, age compliance |
| Contact | Email, phone, address | Account management, notifications |
| Financial | Mobile banking numbers, transaction history | Payment processing, AML compliance |
| Technical | IP address, device type, browser | Security, fraud detection, analytics |
| Usage | Game history, betting logs, session data | Platform improvement, responsible gaming |
| Communications | Support emails, chat transcripts | Customer service, dispute resolution |
116bet collects your personal data through several distinct channels, depending on how you interact with the Platform:
The majority of personal data we hold about you is data you provide to us directly. This occurs when you complete the account registration form, submit identity documents for KYC verification, make a deposit or withdrawal request, contact our customer support team, or respond to any survey or promotional communication from 116bet.
When you access the 116bet Platform, our servers and analytics systems automatically record certain technical data about your visit. This includes your IP address, the type of device and browser you are using, the pages you visit, how long you spend on each page, and similar usage data. This information is collected using standard web server logs, cookies, and similar tracking technologies as described further in Section 7 of this Policy.
In certain circumstances, 116bet may receive data about you from third-party sources. These include identity verification and KYC service providers who assist us in confirming the accuracy of documents you have submitted, payment processors who communicate transaction confirmation data to us, and fraud prevention and anti-money laundering screening services. Any data received from third parties is handled in accordance with this Privacy Policy and applicable data protection principles.
116bet uses the personal data we collect solely for the purposes set out below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent or where otherwise permitted by applicable law.
116bet processes your personal data on the following legal grounds, depending on the nature of the processing activity:
116bet does not sell, rent, or trade your personal data to any third party for that third party's own commercial purposes. We share your personal data only in the following limited and controlled circumstances:
The 116bet Platform uses cookies and similar tracking technologies to enhance your browsing experience, to maintain your logged-in session, and to collect analytical data about how the Platform is used. A cookie is a small text file placed on your device by a website server. Cookies allow the website to recognise your device on subsequent visits and to retain certain preferences or session information.
You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to remain logged into your account. For detailed guidance on managing cookies in your specific browser, consult your browser's help documentation.
116bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods that apply to different categories of data are as follows:
Upon expiry of the applicable retention period, 116bet will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Where anonymisation is not practicable, data will be held in a form that no longer enables identification of any individual.
116bet employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security programme includes the following measures:
While 116bet takes all reasonable steps to secure your personal data, no internet-based platform can guarantee absolute security. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, 116bet will notify you as soon as reasonably practicable in accordance with applicable data breach notification obligations.
As a user of the 116bet Platform, you have certain rights in relation to the personal data we hold about you. These rights include:
To exercise any of the above rights, please contact the 116bet privacy team at [email protected] with the subject line "Privacy Rights Request". We will respond to all verifiable requests within thirty (30) days, or notify you if an extension is required. We may need to verify your identity before processing your request.
The 116bet Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data from any person under the age of 18. If you are under 18 years of age, you must not access or use the Platform, and you must not provide any personal information to 116bet.
If 116bet becomes aware or has reason to believe that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data from our systems and to close the associated account. All funds held in the account at the time of closure will be suspended pending further review and will not be released to the minor or to any third party on their behalf.
If you are a parent or guardian and you believe that your child may have registered an account on the 116bet Platform, please contact us immediately at [email protected] so that we can investigate and take the appropriate action without delay.
The 116bet Platform may contain references to or integrations with third-party game providers, payment processors, and technology partners. While we work only with trusted and established partners, 116bet has no control over the data practices of third-party platforms and services. This Privacy Policy applies solely to data collected by 116bet through the 116bet Platform.
We strongly encourage you to review the privacy policies of any third-party service you interact with in connection with the Platform — including your mobile banking provider (such as bKash, Nagad, or Rocket) — to understand how they handle your personal data. 116bet accepts no responsibility or liability for the privacy practices of any third-party service provider, and the inclusion of any third-party service on the Platform does not constitute an endorsement of that party's data practices.
116bet reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, changes to our data processing practices, or improvements to the Platform. The most current version of this Policy will always be available at https://116bet.club/privacy-policy, and the "Last Updated" date at the top of the Policy reflects when the most recent changes were made.
Where we make a material change to this Privacy Policy — for example, a change that significantly affects how we use or share your personal data — we will take reasonable steps to notify registered users, such as sending a notification to the email address associated with your account or displaying a prominent notice on the Platform. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 116bet handles your personal data, please do not hesitate to contact us. Our team is available seven days a week and will respond to all privacy-related enquiries as promptly as possible.
We aim to acknowledge all privacy-related correspondence within two (2) business days and to resolve all requests within thirty (30) days of receipt. For complex requests, we will notify you if additional time is required and provide an estimated resolution timeline.
Six core commitments that define how 116bet protects your personal data every day
Every connection between your device and the 116bet Platform is protected by 256-bit SSL/TLS encryption, ensuring your personal and financial data cannot be intercepted during transmission.
116bet will never sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used exclusively to operate and improve the Platform and to meet our legal obligations.
We collect only the data that is genuinely necessary to deliver a secure, compliant gaming experience. We do not collect data speculatively or in excess of what is needed for the stated purposes.
This Privacy Policy clearly explains every category of data we collect, every purpose for which we process it, and every circumstance in which we may share it. There are no hidden data practices at 116bet.
You have the right to access, correct, delete, and port your personal data. Submit a request at any time to [email protected] and our privacy team will respond within thirty days.
116bet operates a zero-tolerance policy on underage access. All accounts are subject to mandatory age verification, and any account confirmed to belong to a minor is immediately closed and the data securely deleted.
116bet is built for Bangladeshi players — with secure payments via bKash and Nagad, live cricket betting on BPL and T20 World Cup, and a full live casino. Your data is protected so you can focus on the game.